Shipping policy
At Zara Tamer, we are committed to delivering your favorite fragrances quickly and efficiently across Kuwait. Please review our shipping policy below.
Shipping Coverage
We currently offer delivery to all areas across Kuwait.
For international shipping inquiries, please contact our customer support team.
Processing Time
Orders are typically processed within 24 hours of confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
Estimated delivery times:
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Kuwait: 1–3 business days
Delivery times may vary depending on location, weather conditions, public holidays, or courier availability.
Shipping Fees
Shipping fees are calculated at checkout and may vary based on your location and current promotions.
From time to time, we may offer free shipping on eligible orders or during special campaigns.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) for customers within Kuwait.
Please ensure that the provided contact information is accurate to avoid delivery delays.
Order Tracking
Once your order is confirmed, our team may contact you via WhatsApp or phone to confirm delivery details.
Customers may receive tracking information when available.
Failed Deliveries
If a delivery attempt fails due to incorrect address information, unavailability of the recipient, or inability to contact the customer, additional delivery charges may apply for re-delivery.
Repeated failed delivery attempts may result in order cancellation.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the package and products received.
We will review the issue and provide an appropriate solution.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: support@zarafragrance.com
Phone/WhatsApp: +965 9885 8341
Thank you for choosing Zara Tamer.